Duties & Taxes

Most products are subject to the payment of import duties (e.g. in the U.S.) or other duties, and other charges including value-added tax (VAT) or other taxes. If these are applicable, they will be levied and determined when the shipment is processed by the applicable customs agency in your country. Please check your country's import policy to understand and ascertain the applicability of and your liability for any such duties or taxes for the products you purchase.

On July 1, 2021, the 27 countries of the European Union (EU) will implement new value-added tax (VAT) rules on e-commerce sales that affects the sales of goods to EU consumers through online stores. Orders shipping to the EU from non-EU countries must provide an Import One-Stop Shop (IOSS) Number to their carrier where Business Smile has collected the VAT on the sale. To support this change, we have updated website to surface IOSS Number for applicable orders.

The 27 countries within the EU are Austria, Belgium, Bulgaria, Croatia, Cypress, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

All applicable duties and taxes for other countries, if any, are not included in the purchase price of your order or transaction. If they apply and are levied, then they are your (and not our or the product manufacturer's or supplier's) sole and exclusive responsibility, and shall be paid by you directly to your government or to the courier company, when the products are delivered. Payment of the above-referred duties, charges and taxes are not our (or the product manufacturer's or supplier's) responsibility.

We shall not be responsible for any shipping or customs delay since this is outside our control.

Thanks for your cooperation .

The Biztech Smile Team